Independent Living Health Support Specialist Job Description

POSITION TITLE: Independent Living Health Support Specialist

DEPARTMENT: ACL    

SUPERVISOR: Deputy Director   

EMPLOYMENT STATUS: Full Time, Non-Exempt 

DATE REVIEWED: 09/13/2022

POSITION SUMMARY: 

The IL Health Support Specialist performs work in support of the mission, goals, and values of ARCIL, Inc. and applies critical thinking skills and sound decision-making in the performance of all duties.  

The IL Health Support Specialist reports to the Deputy Director and works as a team member, with moderate supervision. The IL Health Support Specialist is responsible for the management of public health projects.

The IL Health Support Specialist facilitates and develops strategies that boost social support, such as supportive social networks, partnerships, and similar actions that can help respond to COVID-19 or prepare for other public health challenges.

The IL Health Support Specialist develops expertise in creating and disseminating public health messages and eliciting feedback from individuals and groups.

The IL Health Support Specialist participates in several mandatory training activities and performs other duties as assigned and required to meet the mission and goals of the program and organization.   

Work performed supports Independent Living outcomes for people with disabilities by:  

Collecting and analyzing all information necessary to make an accurate needs assessment
Utilizing a consumer-driven approach in the development of Independent Living goals.
Researching requests for information and referrals from consumers, their families, and other groups
Working collaboratively with the consumer to develop a plan of services designed to achieve the consumer’s identified goals.  
Developing and maintaining relations with consumers, resources, and health care community referral sources.  
Developing and implementing a process leading to successful planned outcomes.

Essential Job Functions: 

Attends work on a regular and predictable schedule in accordance with agency leave policy.  
Conducts interviews and collects documentation to accurately determine and document eligibility for services.  
Provides counseling and guidance to support the consumer-directed service delivery process. 
Accurately performs data entry and maintains consumer files.  
Supports the consumer through the assessment and planning process to identify goals and services.  
Provides reasonable and necessary planned services and appropriately closes cases, or transitions cases to other programs. 
Accurately determines and documents the significance of a consumer’s disability to planned services and technologies.  
Contributes to the success of the organization by meeting individual performance goals and establishing and maintaining productive relationships with community partners and organizations, as applicable. 
Provides own transportation with frequent local travel for home visits, program outreach, training, and other duties.

Knowledge Skills Abilities: 

Ability to apply critical thinking and problem-solving skills to barriers encountered throughout the service coordination process.  
Ability to communicate effectively, orally and in writing.  
Ability to establish and maintain effective working relationships.  
Ability to plan, organize and achieve goals.  
Ability to understand and apply policies and procedures.  
Ability to conduct consumer interviews, service planning, and documentation.  
Ability to apply the Independent Living Philosophy.  
Ability to use telephones, computers, office equipment, and communications technologies. 
Knowledge of available community resources and benefits.

QUALIFICATIONS: 

Experience in Independent Living services and programs. Graduation from an accredited four-year college or university with major coursework in social work, rehabilitation, or a related field.   

PREFERRED QUALIFICATIONS: 

Extensive knowledge and experience with services, training, and technologies available to individuals with disabilities. 

ADA requirements: 

ARCIL, Inc. maintains a policy of compliance with the employment requirements of the Americans with Disabilities Act of 1990. ARCIL provides reasonable accommodations for employees with disabilities. 